[{"label":"Latest (v1)","version":"latest"}]
cloud-partner-navigator

Get Support Metadata

Description

Retrieves the support metadata information of a specified organization.

Request

Request

URL

URL


get
https://console.navigator.vmware.com/cphub/api/support/v1/orgs/{orgId}/support-requests/metadata
Copy

Path Parameters

Path Parameters

string
orgId Required

  • Org Id for which support metadata should be fetched. This can be either tenant or provider org Id.


Query Parameters

Query Parameters

string
tenant_id Optional

  • Query parameter to fetch the categories for a particular tenant org


Header Parameters

Header Parameters

string
csp-auth-token Optional

  • Access token generated from refresh token for authentication.


Authentication

Authentication

This operation uses the following authentication methods.


Response

Response

Response Body

Response Body

200 OK

Returns array of SupportMetadata of type(s) application/json
{
    "SupportMetadata": {
        "categories": [
            {
                "category": "",
                "severities": [
                    {
                        "eula": "",
                        "responseTime": "responseTime",
                        "severityLevel": ""
                    },
                    {
                        "eula": "",
                        "responseTime": "responseTime",
                        "severityLevel": ""
                    }
                ],
                "subCategories": [
                    {
                        "issueCategoryId": "",
                        "issueDescription": ""
                    },
                    {
                        "issueCategoryId": "",
                        "issueDescription": ""
                    }
                ]
            },
            {
                "category": "",
                "severities": [
                    {
                        "eula": "",
                        "responseTime": "responseTime",
                        "severityLevel": ""
                    },
                    {
                        "eula": "",
                        "responseTime": "responseTime",
                        "severityLevel": ""
                    }
                ],
                "subCategories": [
                    {
                        "issueCategoryId": "",
                        "issueDescription": ""
                    },
                    {
                        "issueCategoryId": "",
                        "issueDescription": ""
                    }
                ]
            }
        ],
        "contactMethods": [],
        "timezones": []
    },
    "categories": [
        {
            "category": "",
            "severities": [
                {
                    "eula": "",
                    "responseTime": "responseTime",
                    "severityLevel": ""
                },
                {
                    "eula": "",
                    "responseTime": "responseTime",
                    "severityLevel": ""
                }
            ],
            "subCategories": [
                {
                    "issueCategoryId": "",
                    "issueDescription": ""
                },
                {
                    "issueCategoryId": "",
                    "issueDescription": ""
                }
            ]
        },
        {
            "category": "",
            "severities": [
                {
                    "eula": "",
                    "responseTime": "responseTime",
                    "severityLevel": ""
                },
                {
                    "eula": "",
                    "responseTime": "responseTime",
                    "severityLevel": ""
                }
            ],
            "subCategories": [
                {
                    "issueCategoryId": "",
                    "issueDescription": ""
                },
                {
                    "issueCategoryId": "",
                    "issueDescription": ""
                }
            ]
        }
    ],
    "contactMethods": [],
    "timezones": []
}
array of Category
categories Optional

The categories of the support request.


array of string
contactMethods Optional

The contact methods of support request.


array of string
timezones Optional

Time zone for support requests.

No error details were provided in the OpenAPI specification.

Code Samples

Code Samples

cURL Command

curl -H "csp-auth-token: string" https://console.navigator.vmware.com/cphub/api/support/v1/orgs/{orgId}/support-requests/metadata


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