Category

Defines the properties of the categories and sub-categories.

Properties

string

category Optional

The category of the support request.

array of Severity

severities Optional

A list of support ticket severities.

array of SubCategory

subCategories Optional

List of support ticket subcategories

JSON Example

{
    "category": "category",
    "severities": [
        {
            "eula": "eula",
            "responseTime": "responseTime",
            "severityLevel": "severityLevel"
        },
        {
            "eula": "eula1",
            "responseTime": "responseTime",
            "severityLevel": "severityLevel1"
        }
    ],
    "subCategories": [
        {
            "issueCategoryId": "87491",
            "issueDescription": "issue description"
        },
        {
            "issueCategoryId": "97529",
            "issueDescription": "issue description"
        }
    ]
}

[{"label":"Latest (v1)","version":"latest"}]

cloud-partner-navigator

Property Of

SupportMetadata

Category

Properties

JSON Example

Property Of

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