[{"label":"Latest (v1)","version":"latest"}]
cloud-partner-navigator
SupportRequest
Defines the properties of Support Requests.
Properties
string
preferredContactMethod
Required
The user’s preferred method of contact.
string
category
Required
The category of the support request.
string
description
Required
Description of the support request.
string
title
Required
The title of the support request.
string
timeZone
Required
The time zone of the support request.
string
issueCategoryId
Required
A unique issue category ID
string
orgId
Required
The orgId of the user.
string
severity
Required
The support request severity.
array of
string
additionalEmails
Optional
A list of additional emails.
string as ^[0-9\-\+\.\ \(..\)\\s]+$
phoneNumber
Optional
The phone number of the creator of the support request.
string
ticketCreatorEmail
Optional
Email of the creator of the ticket.
string
internalTicketId
Optional
A unique internal ticket ID.
array of
FileReference
fileReferences
Optional
An array of file reference objects.
boolean
userAgreedToEula
Optional
The flag conveys the status of the EULA agreement.
JSON Example
{
"category": "string",
"description": "string",
"issueCategoryId": "string",
"orgId": "string",
"preferredContactMethod": "string",
"severity": "string",
"timeZone": "string",
"title": "string"
}
[{"label":"Latest (v1)","version":"latest"}]
cloud-partner-navigator
