Customer Alerts, also referred to as “Alert Triggers,” are stateful alarms generated and managed by the Orchestrator as various events occur across a Customer SD-WAN deployment. Note the usage of the lower-case “e” in “events”, as Alerts are not always precipitated by Customer Events - for example, EDGE_DOWN Alerts are generated by a VCO monitoring job that periodically sweeps Edge records and checks how recently each Edge has contacted the VCO).



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