vRealize Automation - WorkItem Service
The work item service provides a standard way for services to present work items to users. It manages the life-cycle of a work item and passes events back to the system that created it.
A work item represents a piece of work that must be carried out by an end user. Examples of work items are:
- An approval request
- A manual asd user action
- Reclamation request
Available Use Cases
- Retrieve available workitem types, its available actions and forms
- Submit ASD action
- Approve reclamation request
NOTE: For approval requests look under Approvals.