Core Capability: Crash Reporting


Crash Reporting Overview

A crash is a run-time exception that occurs due to some unexpected event that terminates the user session. Crashes are events that are not handled within a try/catch block in the app. The Crash Reporting page of the portal shows the event, alongside additional metrics to help with root cause analysis and debugging. Crashes are grouped together to make it easier to identify the most frequent crashes. Workspace ONE Intelligence provides the information necessary to reproduce the issue in local development / testing. Tracking exceptions allows developers to:

  • Identify potential hotspots where errors might occur.
  • Analyze exceptions by viewing the stacktrace, diagnostics, metadata, and breadcrumbs related to that issue.
  • Prioritize and resolve bugs to reduce or eliminate errors and crashes.